Call Tracking Features

• Data driven main call form self customizes based on each call type
• Customizable Selection lists (issues, resolutions, call types, caller types)
• Fast search for previous caller
• Import of customer master file for easy lookup of customers
• Last call recovery
• Flexible reporting
• DBF, RTF, Excel export
• Label printing
• User login
• User list maintenance
• Control access by user to each call type
• Network installation for multi user capability
• Automatic updates (does not require all users to exit system)
• Powerfull and fast FoxPro data engine
• May be operated remotely via DCOM (Data is transferred via XML)

Screen Shots

• Call Tracking Homelink Call Type
• Call Tracking Sentex Call Type
• Call Tracking Search
• Call Tracking User Properties
• Call Tracking Reports
• Call Tracking Labels
• Call Tracking Export
• Call Tracking List Maintenance